1. Introduction
SharkAll respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
2. Information We Collect
Information You Provide:
- Account information (email address, name, password)
- YouTube channel IDs and channel names
- Video metadata, titles, and descriptions you create or modify
- Your YouTube Data API key (encrypted and stored securely)
Information We Collect Automatically:
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system, IP address)
- Cookies for session management and preferences
Information from Third Parties:
- YouTube data accessed via YouTube API (channel info, video metadata)
- OAuth tokens to interact with your YouTube account
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service (process videos, manage uploads, store preferences)
- Authenticate and verify your identity
- Communicate with you (service updates, support responses)
- Improve and optimize the Service
- Comply with legal obligations and enforce our Terms
4. Information Sharing
We DO NOT sell, rent, or trade your personal information to third parties.
We share information with:
- YouTube: To access your channels and upload videos (with your authorization)
- Paystack: To process payments (they have their own privacy policy)
- Service Providers: Secure cloud hosting providers to operate the Service
- AI Services: Third-party AI providers for content rewriting (metadata only, not stored permanently)
- Legal Requirements: When required by law, court order, or legal process
5. Data Storage and Security
Where We Store Data:
- Database: Secure cloud database (encrypted at rest)
- Application: Enterprise-grade cloud infrastructure
- Videos: Temporarily stored during processing, then deleted
Security Measures:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Secure authentication (OAuth 2.0)
- Access controls and monitoring
Data Retention:
- Account data: Retained while your account is active
- Videos: Deleted based on your subscription plan (7-365 days)
- Logs: Retained for 90 days for debugging and security
- Deleted accounts: Data deleted within 30 days
6. Your Rights and Choices
You have the right to:
- Access: View your personal information
- Update: Correct inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your data in a portable format
- Revoke: Disconnect YouTube access at any time
To exercise these rights, contact us at official.sharkall@gmail.com or manage settings in your dashboard.
7. Cookies
We use cookies for:
- Essential Cookies: Required for authentication and core functionality
- Preference Cookies: Remember your settings and preferences
You can disable cookies in your browser settings, but this may affect Service functionality.
9. Children's Privacy
SharkAll is not intended for users under 13 years old. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted. We will notify you of significant changes via email or Service notification.
📧 Data Requests
To request access, correction, or deletion of your personal data, email us at official.sharkall@gmail.com with your account email address.