1. Introduction

Welcome to SharkAll ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at sharkall.com.

By using SharkAll, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

Name and email address
Profile information (including profile picture if provided via Google OAuth)
Payment information (processed securely through our payment providers)
Communication preferences

2.2 Usage Information

We automatically collect certain information when you use our services:

Device information (browser type, operating system)
IP address and location data
Usage patterns and interactions with our platform
Documents you upload for processing (stored securely)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your documents and provide AI-powered analysis
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Communicate with you about products, services, and events
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your documents and data are stored securely using industry-standard encryption.

We use Supabase for data storage, which provides enterprise-grade security including encryption at rest and in transit, regular security audits, and compliance with international data protection standards.

5. Third-Party Services

We may share your information with third-party service providers who perform services on our behalf:

Google OAuth: For authentication services
OpenAI: For AI-powered document analysis (document content is processed but not stored by OpenAI)
Payment Processors: For handling payments securely
Analytics Services: For understanding usage patterns

These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Object to or restrict processing of your data
Request a copy of your data in a portable format
Withdraw consent at any time (where applicable)
Delete your account and all associated data

To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: official.sharkall@gmail.com
Website: sharkall.com